Welcome to Military Store. These Terms and Conditions govern your use of our website and services. By accessing armyuniformssales.com and making a purchase, you agree to be bound by these terms. Our policies are designed with the same precision and reliability that defines military service worldwide.
1. Acceptance of Terms
By accessing and using Military Store’s website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
2. User Obligations and Responsibilities
2.1 Account Registration
Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.
2.2 Accurate Information
You agree to provide accurate, current, and complete information during the registration and ordering process, including:
- Correct shipping addresses
- Valid contact information
- Accurate payment details
2.3 Prohibited Activities
Users may not:
- Use the website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the website’s functionality
- Misrepresent your military status or affiliation
3. Products and Services Description
3.1 Product Availability
Military Store specializes in military apparel and accessories including:
- ABU Uniforms and Accessories
- Air Force and Army Uniforms
- Rank Badges and Insignia
- Custom Name Tapes
- Professional Military Equipment
3.2 Product Specifications
All products are manufactured to military specifications. However, please note:
- Colors may vary slightly due to monitor settings
- Custom items are made to order and cannot be returned
- Product availability is subject to change
4. Ordering and Payment Terms
4.1 Order Process
Order processing typically takes 1-2 business days after payment confirmation. During high-volume periods (military promotion seasons or deployment cycles), processing may take an additional day.
4.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
4.3 Pricing and Taxes
All prices are listed in US Dollars (USD). Customers are responsible for any customs duties, taxes, or fees imposed by their country’s import regulations.
5. Shipping and Delivery
5.1 Shipping Options
We offer two shipping methods to serve our global military community:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
- Free Shipping: Available for orders of $50+ via EMS (15-25 business days)
5.2 Delivery Areas
We ship worldwide except for restricted Asian countries and remote regions. International customers should account for potential customs delays.
6. Returns and Exchanges
6.1 Return Timeframe
We accept returns and exchanges within 15 days from the date you receive your order, accommodating deployment schedules and international shipping times.
6.2 Return Conditions
To be eligible for return, items must be:
- Unworn, unwashed, and in original condition
- With original tags and packaging intact
- Not altered or customized
- Accompanied by original receipt or order confirmation
6.3 Non-Returnable Items
The following items cannot be returned:
- Custom embroidered items
- Personalized uniform components
- Opened accessory packages
- Special order items with specific measurements
6.4 Return Process
To initiate a return:
- Email [email protected] with your return request
- Receive RMA number and instructions
- Ship items to: Military Store, 8302 Star Point Court, Prospect, US 40059
- Await confirmation and refund processing
7. Intellectual Property
All content on this website, including but not limited to:
- Logos and branding
- Product designs and descriptions
- Website content and layout
- Photographs and graphics
are the property of Military Store and are protected by international copyright and trademark laws. Unauthorized use of any content is strictly prohibited.
8. Limitation of Liability
Military Store shall not be liable for:
- Delays in shipping due to customs processing or carrier issues
- Incorrect sizing if measurements provided by customer are inaccurate
- Minor color variations in product images
- Events beyond our reasonable control (force majeure)
Our maximum liability shall not exceed the purchase price of the products in question.
9. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy governs the collection and use of customer data and is incorporated into these Terms and Conditions by reference.
10. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States. Any disputes shall be resolved through good faith negotiations, and if necessary, through the appropriate courts in the United States.
11. Changes to Terms and Conditions
Military Store reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Continued use of the website after changes constitutes acceptance of the modified terms.
12. Contact Information
For questions about these Terms and Conditions or any other concerns, please contact our customer service team:
Email: [email protected]
Response Time: Typically within 24 hours
Physical Address:
Military Store
8302 Star Point Court
Prospect, US 40059
Our team, many of whom are veterans or military family members, understands the importance of timely resolution for uniform needs and is committed to serving military personnel worldwide with the reliability and precision you deserve.
Thank you for choosing Military Store. We honor your service and are committed to supporting military personnel worldwide with quality products and exceptional service.